Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.yourdomain.com], place an order, or contact us. We follow UK data protection laws to make sure your information is safe and handled responsibly.
This Privacy Policy explains how we use your personal information when you visit our website.
We may collect:
Contact details (name, email, phone, billing and delivery address).
Order details (products purchased, payment and delivery info).
Payment details (processed securely by our payment provider; we do not store full card details).
Age-verification information (proof of ID where required to sell knives to over-18s).
Technical data (IP address, browser, cookies and analytics).
Marketing preferences if you sign up to our emails.
We use your data to:
Process and deliver your orders.
Confirm you are over 18 (a legal requirement for knife sales).
Take payment and prevent fraud.
Communicate with you about orders and customer service.
Send marketing if you have opted in (you can unsubscribe anytime).
Improve our website and services.
Legal bases: to fulfil our contract with you, to comply with the law, or because you gave consent.
We only share your information with trusted partners who help us run our business, including:
Payment processors (e.g. PayPal, Stripe).
Delivery companies and couriers.
Age-verification providers.
IT, hosting and analytics providers.
Regulators or law enforcement if required by law.
We never sell your data to third parties.
Our website uses cookies to make it work properly, improve your experience and (with your consent) to support analytics or marketing. You can change your cookie settings in your browser or through our cookie banner.
Order records: kept as required by tax and accounting laws (usually up to 7 years).
Age-verification documents: only kept as long as needed to confirm your age.
Marketing data: kept until you unsubscribe.
Other personal data: kept only as long as necessary for the purpose collected.
You have rights under UK data law, including:
To access the data we hold about you.
To correct mistakes in your data.
To request deletion of your data.
To object to certain uses (such as marketing).
To withdraw consent at any time.
To exercise your rights, email us at [privacy@yourdomain.com].
8. Children
You must be 18 or over to buy knives from us. We do not knowingly collect data from under-18s.
We may update this Privacy Policy occasionally. The latest version will always be published here.